1. Deposits

A non-refundable deposit of 50% is required to confirm the appointment.

Once the appointment is confirmed, the date and time slot will be reserved only for you.

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2. Postponement

We allow 1 change to be made without any charges up to 1 year from the date of booking for any unforeseen circumstances. The subsequent changes to be made will incur a 20% fee of the total amount.

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3. Hair accessories & Hair extension

There is a refundable $50 deposit required to loan the hair accessories and hair extensions. To return/send back within 7 days, if not $5 extra charges per extended day.

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4. Surcharges

A morning surcharge of $30 is applicable for makeovers that start at/before 6am.

A morning surcharge of $60 is applicable for makeovers that start at/before 3am.

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5. Cancellation

For any reason that you might need to cancel the service, the deposit is non-refundable.

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6. Media & Images

The videos or images taken during your sessions might be used to feature on Aoi's Makeup social media sites. If you wish not to be featured, please do tell us before our makeup session.

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7. Studio Trials

As we have a hectic schedule for actual weddings on weekends, the trials are held on weekdays.

The trials are available from Monday - Friday, 11am - 10pm