At Aoi’s Makeup, we offer a full range of bridal makeup and hairstyling services, custom-tailored to suit your wedding day needs. From soft natural looks to timeless elegance, we’re here to help you look and feel your best.

All payments made are non-refundable, including deposits and full payments. This policy helps us manage our team’s schedules and uphold our commitment to all clients.

All bookings are non-transferable. Services secured under your name and event details cannot be assigned to another person.

We understand that plans may change. If you need to reschedule, please contact us as early as possible. We’ll check your artist’s availability and do our best to accommodate your new date and time. If your original artist is unavailable, we will recommend a suitable replacement from our team.

Your peace of mind is our priority. In the rare case that your assigned artist is unable to attend due to illness or an emergency, we will arrange a replacement artist of equal skill and experience from our team to ensure you are well taken care of on your special day.

Our trials are designed specifically for testing and perfecting your bridal style—not for photoshoot-ready results. To ensure both your trial and photoshoot receive the attention they deserve, we recommend booking a separate session for pre-wedding photography.

The trial is a three-hour session focused on refining your ideal bridal look(s). Here's what to expect:

Makeup:

• We’ll discuss your desired style, features, and preferences

• Try out different lashes, eyeliner styles, eyeshadow shades, and lip colors

• Demo multiple options (e.g. glowy vs. matte skin, bold vs. natural lips)

• If you’re considering two distinct wedding day looks, we may apply them side-by-side (e.g. half-and-half face test)

Hair:

• Try out 2–3 hairstyles in a simplified form (without full prepping or final pins)

• Discuss how different styles suit your dress neckline, veil, and face shape

Please note: The trial is for testing and refining, not a complete or long-wear finish. On your actual day, we’ll execute everything in full detail with lasting techniques and full prep.

Yes. All bridal trials are held at our studio, unless you request for it to be done at a different location (additional fees may apply).

Yes, absolutely. You’re welcome to book a trial session first before deciding on a full bridal package. Rates for trials can be found on our rate card.

We recommend doing your trial about one month before the wedding, so your skin condition, hair length, and overall features are close to how they’ll be on the day. However, we can schedule your trial earlier based on your availability and preferences.

A bridal trial allows your makeup artist to understand your vision, discuss styles, and try different products and techniques to see what suits you best. It’s also a chance for you and your artist to build rapport and trust before the wedding.

This depends on your personal preference. Many brides fully trust our team without a trial, while others prefer to have one (or more) to explore different looks and feel more confident ahead of their big day. We support both options.

Yes. Once your deposit is paid and your booking is confirmed, the rate listed at the time of booking will be locked in—even if your wedding is scheduled for a later date, including up to a year ahead. No surprise price changes after confirmation.

Yes. We are trained in both bridal makeup and hairstyling, so every booking includes both services. Rates listed cover the complete bridal look—makeup + hairdo.

Absolutely! We do offer destination wedding packages. Please contact us directly with your wedding date, location, and travel details so we can provide a personalized quote and availability.

Simply contact us with your wedding details, including date, location, and preferred services. We’ll respond with a quotation tailored to your needs. To confirm your booking, a non-refundable deposit is required. This secures your slot with Aoi’s Makeup for the agreed date and services.

We recommend securing your bridal artist at least six months in advance, especially if your wedding falls during the peak season. Early bookings ensure your preferred time slot and artist availability.

We’ll always do our best to accommodate your requests. However, last-minute bookings or add-ons are subject to artist availability. We encourage you to reach out as soon as possible to check our current schedule.

Please share any reference or inspiration photos of the makeup and hairstyle you envision, along with a photo of your wedding dress, veil, and accessories. This helps us create a look that complements your personal style, features, and overall bridal aesthetic.

Yes, absolutely. Once your booking is confirmed with a deposit, we will reach out to you and begin discussing your vision. You’re welcome to share references and ideas, and your artist will also offer professional advice and personalised recommendations based on your features, dress, and overall theme.