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Terms & Conditions

1. Appointments

  • All appointments must be booked in advance.

  • A deposit may be required to secure your booking (non-refundable unless otherwise stated).

  • Please arrive on time. Arrivals more than 15 minutes late may result in a shortened session or cancellation.

2. Payments

  • Full payment is due on or before the day of service.

  • We accept [list accepted payment methods – e.g., cash, credit card, e-wallet, etc.].

  • Prices are subject to change without prior notice.

3. Cancellations & Rescheduling

  • Please notify us at least 48 hours in advance to reschedule or cancel your appointment.

  • Cancellations made less than 24 hours before the appointment may result in a cancellation fee or loss of deposit.

  • No-shows will be charged 100% of the service cost.

4. Trial Sessions (if applicable)

  • Trial makeup sessions are available by appointment only.

  • Trials are charged separately and are non-refundable.

5. Client Responsibility

  • Clients must inform the artist of any allergies, skin sensitivities, or medical conditions before the service begins.

  • We are not responsible for any reactions that may occur if proper disclosure is not made.

6. Photography

  • We may take photos of our work for promotional purposes (website, social media, portfolio).

  • Please let us know in advance if you do not wish to have your photo used.

7. On-Location Services

  • Travel fees may apply for services outside our studio.

  • A minimum booking amount may be required for outcall services.

8. Hygiene & Safety

  • We follow strict hygiene practices for all tools and products.

  • Services may be refused if a client shows signs of contagious skin conditions or illness.

9. Children & Guests

  • For safety and focus, we kindly ask clients not to bring children or extra guests unless previously approved.

10. Refunds

  • All services are non-refundable once completed.

  • If you are unhappy with your service, please let us know before leaving the studio so we can address your concerns.

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