Terms & Conditions
1. Appointments
-
All appointments must be booked in advance.
-
A deposit may be required to secure your booking (non-refundable unless otherwise stated).
-
Please arrive on time. Arrivals more than 15 minutes late may result in a shortened session or cancellation.
2. Payments
-
Full payment is due on or before the day of service.
-
We accept [list accepted payment methods – e.g., cash, credit card, e-wallet, etc.].
-
Prices are subject to change without prior notice.
3. Cancellations & Rescheduling
-
Please notify us at least 48 hours in advance to reschedule or cancel your appointment.
-
Cancellations made less than 24 hours before the appointment may result in a cancellation fee or loss of deposit.
-
No-shows will be charged 100% of the service cost.
4. Trial Sessions (if applicable)
-
Trial makeup sessions are available by appointment only.
-
Trials are charged separately and are non-refundable.
5. Client Responsibility
-
Clients must inform the artist of any allergies, skin sensitivities, or medical conditions before the service begins.
-
We are not responsible for any reactions that may occur if proper disclosure is not made.
6. Photography
-
We may take photos of our work for promotional purposes (website, social media, portfolio).
-
Please let us know in advance if you do not wish to have your photo used.
7. On-Location Services
-
Travel fees may apply for services outside our studio.
-
A minimum booking amount may be required for outcall services.
8. Hygiene & Safety
-
We follow strict hygiene practices for all tools and products.
-
Services may be refused if a client shows signs of contagious skin conditions or illness.
9. Children & Guests
-
For safety and focus, we kindly ask clients not to bring children or extra guests unless previously approved.
10. Refunds
-
All services are non-refundable once completed.
-
If you are unhappy with your service, please let us know before leaving the studio so we can address your concerns.