Terms & Conditions

By making a booking and payment with Aoi’s Makeup, the client acknowledges and agrees to be bound by these Terms and Conditions.

 

1. Appointments

• All appointments must be booked in advance.

• A deposit is required to secure your booking. Deposits are strictly non-refundable.

• Please arrive on time. Arrivals more than 15 minutes late may result in a shortened session or cancellation.

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2. Payments

• Full payment is required to confirm and reserve your slot.

• We accept cash, paynow, bank transfer and credit card payment.

• Prices are subject to change without prior notice.

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3. Cancellations & Rescheduling

• Please notify us at least 48 hours in advance if you wish to reschedule your appointment.

• Cancellations will result in the forfeiture of your deposit.

• No-shows will be charged 100% of the service cost.

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4. Trial Sessions (if applicable)

• Trial makeup sessions are available by appointment only.

• Trials are charged separately and are non-refundable.

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5. Client Responsibility

• Clients must inform the artist of any allergies, skin sensitivities, or medical conditions before the service begins.

• We are not responsible for any reactions that may occur if proper disclosure is not made.

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6. Photography

• We may take photos of our work for promotional purposes (website, social media, portfolio).

• Please let us know in advance if you do not wish to have your photo used.

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7. On-Location Services

• Travel fees may apply for services outside our studio.

• A minimum booking amount may be required for outcall services.

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8. Hygiene & Safety

• We follow strict hygiene practices for all tools and products.

• Services may be refused if a client shows signs of contagious skin conditions or illness.

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9. Children & Guests

• For safety and focus, we kindly ask clients not to bring children or extra guests unless previously approved.

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10. Refunds

• Deposits and services are non-refundable.